Refund Policy

As a non-profit organization, our goal is to maintain the lowest fees possible in an effort to ensure that all individuals are afforded the opportunity to participate in the Douglasville Tiger Cubs Football and Cheer Program. Prior to the start of the season at the end of August, the Association must make the necessary coordination regarding equipment, uniforms, insurance, and all other administrative actions. These pre-coordinated items have associated fees that must be prepaid in order to guarantee a successful football/cheer season. For this reason, the $100.00 administrative deposit and the uniform cost are non-refundable once incurred.

Douglasville Tiger Cubs must uphold a refund policy to ensure no loss of funds to the organization and to ensure that parents are fully aware of the policies and procedures set forth within Douglasville Tiger Cubs. Prior to registering your player/cheerleader as a member within the Douglasville Tiger Cubs Football and Cheer Program, please ensure that you understand the refund policy in its entirety. There will be no refunds granted after your player/cheerleader has participated in any practice session, except where noted below.

  1. If a player/cheerleader elects to discontinue participation with the Douglasville Tiger Cubs Football and Cheer Program prior to June 1st, a refund will be granted, less the $100.00 non-refundable administrative deposit and the uniform cost.
  2. On or after June 1st, refunds will only be granted for medical reasons.
    1. A doctor must deem the player/cheerleader medically incapable of participating in the sport that he/she is registered for. The doctor must complete a signed letter, on office letterhead, stating that the player/cheerleader cannot participate as required.
    2. Approved medical refunds will be issued minus the $100.00 non-refundable administrative deposit and the uniform cost.
  3. All refund requests must be submitted in writing, via email, to the Douglasville Tiger Cubs President and Vice President at douglasvilletigercubs3@gmail.com for review. All refunds must be approved by both the President and the Vice President.
  4. Approved refunds will be automatically returned to the original payment method within two weeks of approval.

We appreciate your understanding of the updates to our policy and look forward to seeing all of you for the upcoming Season!!!

GO TIGER CUBS!!!